Privacy Policy
Effective Date: 13/08/2025
At Agentra, we understand that your data is a critical part of your business. We are committed to safeguarding your privacy, securing your information, and ensuring that you remain in full control of your data at all times. This Privacy Policy explains in detail how we collect, store, use, and protect your data when you use our website, Help Desk platform, and AI Chatbot services. By accessing or using our services, you agree to the terms described here.
1.1 Website and Communication Data
- First Name and Last Name
- Email Address
- Company Name
- Industry (optional)
- Company Size (optional)
This information is used solely for communication, service inquiries, billing, and account-related purposes.
1.2 Help Desk and AI Chatbot Data
- Support tickets and conversation history
- Customer contact details (name, email, phone if provided)
- Order and inquiry details shared during customer interactions
We do not collect unrelated or unnecessary data. All stored data is directly related to the operation of our services.
You remain the sole owner of your data — including chats, tickets, contact information, and order details. Agentra never sells, rents, shares, or uses your data for purposes outside the services you signed up for. We do not train AI models on your data.
10. Contact Us
Your Data, Your Control
At Agentra, transparency is key. You own your data, and we are here to protect it — always.
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